Privacy Policy

Effective Date: 20 May 2025

BOARCO LTD (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit or make a purchase from www.autokora.co.uk (“our site”).

By using our site, you agree to the practices described in this Privacy Policy.

1. Who We Are

BOARCO LTD
Company Reg. No: 11860473
VAT Reg. No: GB327015236
Registered Office:
Adams & Moore House,
Instone Road, Dartford,
Kent, DA1 2AG, United Kingdom
Email: parts@autokora.co.uk
Phone: 07418088655

We are the data controller responsible for your personal data under this policy.

2. What Information We Collect

We may collect and process the following categories of personal data:

Identity Information: Name, email address, phone number, billing and shipping address.
Transaction Information: Details of your purchases, payment information (processed securely by third-party processors like Stripe or PayPal).
Technical Data: IP address, browser type, operating system, and browsing behavior on our site.
Communication Data: Emails or messages you send to us and your responses to surveys or promotions.

We do not collect or store your payment card details. Payments are processed securely by our payment providers.

3. How We Use Your Information

We use your information for the following purposes:

To process and deliver your orders;
To manage your customer account;
To communicate with you about your order, products, or services;
To improve our website, products, and services;
To detect and prevent fraud;
To comply with legal obligations.

With your consent, we may send you marketing emails. You can opt-out at any time.

4. Legal Basis for Processing

We rely on the following legal grounds to process your personal data:

Contractual necessity: For fulfilling your orders;
Legitimate interests: For improving our services, fraud prevention, and business operations;
Legal obligation: For tax, accounting, or compliance purposes;
Consent: For direct marketing and optional communications.

5. Sharing Your Information

We may share your data with trusted third parties, including:

Payment processors (e.g., Stripe, PayPal);
Delivery services (e.g., Royal Mail, DPD);
IT and website hosting providers;
Professional service providers (e.g., accountants or legal advisors).

We do not sell or rent your personal information.

6. International Data Transfers

Your data may be transferred to and processed in countries outside the UK or EEA where privacy laws may differ. In such cases, we ensure appropriate safeguards (e.g., standard contractual clauses) are in place.

7. How We Protect Your Data

We implement appropriate technical and organizational measures to safeguard your personal data, including:

SSL encryption for data transmission;
Secure servers and restricted access;
Regular website security updates and monitoring.

8. How Long We Keep Your Data

We retain your personal data only as long as necessary for the purposes for which it was collected, including legal and accounting requirements.

Typically:

Order data: 6 years for tax/legal compliance.
Marketing data: Until you unsubscribe.

9. Your Rights

Under the UK GDPR, you have the right to:

Access the personal data we hold about you;
Correct inaccurate or incomplete data;
Request deletion of your data (“right to be forgotten”);
Object to or restrict processing;
Withdraw consent for marketing at any time;
Request data portability.

To exercise your rights, please contact us at: parts@autokora.co.uk

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at www.ico.org.uk.

10. Cookies

We use cookies to enhance user experience, analyze traffic, and personalize content. You can manage cookie settings in your browser. For more information, see our Cookie Policy.

11. Changes to This Privacy Policy

We may update this policy occasionally. The latest version will always be available on our website. Please review it periodically.

If you have any questions about this Privacy Policy, please contact:

BOARCO LTD
parts@autokora.co.uk
Phone: 07418088655