Shipping Policy

Effective Date: 20 May 2025

Thank you for shopping with AutoKora.co.uk, operated by BOARCO LTD. This Shipping Policy outlines our delivery methods, timeframes, costs, and related terms.

For any questions, please contact us at:
📧 parts@autokora.co.uk
📞 07418088655

1. Shipping Locations

We currently ship to:
✅ United Kingdom (Mainland and Northern Ireland)
❌ We do not currently offer international shipping outside the UK.

2. Processing Time

• Items with this availability status are sent within 2-3 working days after the receipt of payment.

3. Delivery Methods & Estimated Times

Shipping Method Estimated Delivery Time Notes
Standard Delivery | 2–4 working days | Royal Mail, Evri, or similar couriers
Oversized/Heavy Items | 2–5 working days | Courier service with tracking

Additional Delivery Charges for Special Locations

Note: Delivery times are estimates and may vary due to courier delays, weather, or stock availability.

4. Shipping Charges

Shipping costs are calculated at checkout based on the size, weight, and delivery location.

Free shipping may be offered on orders over a certain value, as advertised on the website.

5. Order Tracking

Once your order has been dispatched, you will receive a confirmation email with tracking information (where available).

If you do not receive tracking information within 2 business days, please contact us.

6. Delivery Issues

Please check your delivery address carefully before completing your order. We are not responsible for failed deliveries due to incorrect or incomplete addresses.

If a parcel is returned to us due to non-delivery (e.g., no one available to receive it, incorrect address), re-delivery charges may apply.

7. Damaged or Missing Items

Please inspect your order upon arrival. If items are missing or damaged, contact us within 48 hours of delivery with:

• Your order number
• Photos of the packaging and item(s)
• A description of the issue

We will work to resolve the problem quickly by issuing a replacement or refund.

8. Click & Collect (Coming Soon)

We are working to offer a Click & Collect option from our Dartford location. This will be available in future updates. Stay tuned.

9. Contact Us

BOARCO LTD
📧 parts@autokora.co.uk
📞 07418088655
🏢 Adams & Moore House, Instone Road, Dartford, Kent, DA1 2AG, United Kingdom